Internet has made our life so easy, especially when it comes to banking. Having to stand in long queues in the bank is the last thing one looks forward to. I am sure everyone will agree with me on this.
Last week while I was transferring some money (infact it was quite a lot of money) from my HDFC account to my ICICI account, I realised that, the account which I was tranferring to, was not mine. And then the revelation dawned on me, as to why I didn't get any intimation when I had transferred the money the last time. That was back in July. I had transferred about 5000 bucks and forgot to check my account then and conviniently forgot the whole matter.
After a flurry of frantic calls to the Customer Care of both the banks and listening to your-call-will-be-answered-in-3-minutes crap for close to an hour, in my opinion Customer Care Service should be called as "We-Dont-Give-a-Damn-about-the-Customers" Care.
But then having a friend working for a bank always helps. I called her up and gave her the account number to which I had tranferred the amount. She spoke to the guy, and luckily for me, the guy was generous enough to return the money. Apparently he stays so busy with work that he seldom has time for all the worldly stuff like Banks, money etc.
But getting back the money required me to go to the ICICI bank a couple of times. I was reminded of the foregone days of manual banking. A few calls and e-mails between ICICI and the generous guy, the manager told me that I am extemely lucky (am I?? I don't agree Mr Manager) coz the account holder whom you gave the money lives in Noida. Saying this he asked me to get the guy's signature on the print of the e-mail that was exchanged between the branch manager and the account holder.
I went to meet this Mr Generous in his office last sunday. He works as a Sr Producer with India TV and he happily told me that he was responsible for whatever we watch on India TV. No wonder he is super busy!!! And man, am I lucky or what, to meet the MAN behind all the breaking news shit ;). I joked* saying that I won't be surprised to see a breaking news on TV which says, "Anjaan bank account se 5000 Rs credit hue" dekhiye yeh sach theek 7:30 baje!!!
Producerji, if you happen to read this blog and are offended by the preceding paragraph, I apologise for saying what is true. But what matters to me most is that I got my MONEY back and am indebted to you (pun unintended)!!!
* with due credit to Rajat Singhvi (No i am not confused abt the 2nd name of Rajat Sharma, the chairman of India TV)
2 comments:
I must say that Saturn,Jupiter and all other planets of luck must be shining on you! for two reasons...
1. getting your money back
2. And meeting the guy behind all unexplained phenomenon on Earth..:)
so true, kartik. icici changed their 'hum hai na' after kiran went on n on about their services n their motto. am sure many like him must have blasted them. when our a/c was hacked into n was frozen on our request, we know what we were put thru to get it going. in the process we had to shell out money as fines due to delay in payments n banks had no regrets. i have always noticed...bank/gas connection....u r treated like royalty when u want to start with them. later, u r a thief/conman or whatever. one always notices, the bank frauds r always in connivance with the staff.
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